Safeguarding: External Support Services, Advice & Information for students & parents
At Malden Oaks, the wellbeing and safety of the students in our care is paramount. To find out more about who our Designated Safeguarding Leads are, please visit this page.
If you are worried about your child, you should contact their form tutor in the first instance. You may also be able to find more information, advice and support below.
The following links also give more specific information:
Online Safety & Gaming Support
If your child wants to report a concern or worry they have, they can do so here
If you would like to find out more about how to access Support Services through Achieving for Children's Single Point of Access (SPA), you can find them here
General Advice
Kingston Youth Support Services
https://www.kingston.gov.uk/children-young-people-families
Richmond
https://www.richmond.gov.uk/youth
Support & Advice by topic
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Addiction |
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Addiction Helper Phone: 0800 044 8267 (24/7) |
GamCare Phone: 0808 8020 (24/7) |
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Ad Fam |
We Are With You |
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Anxiety/ Panic Attacks |
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No Panic Phone: 0330 606 1174 (10.00-22.00) |
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Bullying |
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Kidscape Parent Advice line: 07496 682 785 (phone and WhatsApp) |
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Domestic Abuse and Violence |
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National Domestic Abuse Helpline Phone: 0808 2000 247 (24/7) |
National Centre for Domestic Violence Phone: 0844 8044 999 |
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Drugs |
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Talk to Frank |
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Eating Disorders |
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Beat Phone: 0808 801 0677 (9am-12am Mon-Fri, 4pm-12am Weekends & Bank Holidays) |
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Faith Based Support |
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Muslim Youth Helpline 08088082008 (Every day 4pm-10pm) |
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Families in Prison |
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Families in Prison Phone: 0808 808 2003 (Mon- Fri 9am-8pm, Sat & Sun 10am-3pm) |
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Family Relationships & Parenting Support |
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Family Lives Phone: 0808 8002222 (Mon- Fri 9am-9pm,Sat & Sun 10am-3pm) http://www.familylives.org.uk/
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Gender Diversity |
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Mermaids 0808 801 0400 (Monday, Tuesday, Thursday, Friday 9am-6pm) |
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Grief |
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Cruse Phone: 0808 808 1677 https://www.cruse.org.uk/ |
Saying Goodbye Project Phone: 020 8547 1552 Email: info@kingstonbereavementservice.org.uk |
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Good Grief Trust Email: hello@thegoodgrieftrust.org https://www.thegoodgrieftrust.org/ |
Winston’s Wish Helpline: 08088 020 021(Mon-Fri 8am and 8pm) E-mail: ask@winstonswish.org |
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Sexual Identity |
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The Proud Trust |
Proud Connections Web Chat: Tues, Weds & Thursday 12pm-6pm |
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Mental Health |
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Mind Info Line: 0300 123 3393 (Mon – Fri 0900 - 1800 https://www.mind.org.uk/ |
Rethink https://www.rethink.org/ |
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Kooth https://www.kooth.com |
Young Minds Parents Advice Line: 0808 802 5544 (Mon – Fri 0930 - 1600) https://youngminds.org.uk/ |
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Childline Phone: 0800 1111 www.childline.org.uk |
NSPCC Phone: 0808 800 5000 https://www.nspcc.org.uk/ |
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Rape and Sexual Assault |
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Rape Crisis Email: rcewinfo@rapecrisis.org.uk |
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Sexual Health for Young People |
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Your Healthcare Phone: 020 8339 4783 Text: 07781 488019 |
Off the Record 020 8744 1644 Sexual Health Walk-In Service Monday 3.00pm to 5.00pm
Counselling Service & Walk-in Information Tuesday 2.00pm to 8.00pm Wednesday 3.30pm to 8.00pm Thursday 3.30pm to 8.00pm Friday 2.30pm to 6.30pm Saturday 10.00am to 12.00pm
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Self Harm |
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Self-Injury Support |
SelfharmUK |
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Suicide prevention |
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PAPYRUS Phone: 0800 068 4141 Email: pat@papyrus-uk.org Text: 07860039967 |
Samaritans Phone: 116 123 Email: jo@samaritans.org |
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Young Carers |
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Kingston |
Richmond https://www.richmondcarers.org/services/services-for-young-carers/ |