Making referrals:

Single point of access (SPA) Kingston and Richmond:

For consultation: 020 8457 5008

Make an online referral to the single point of access 

Out of office: 020 8770 5000 and ask to speak to the duty social worker

 

Hounslow Children’s Services:  0208 583 6600

Out of office: 020 8583 2222 and ask to speak to the duty social worker

Email: childrensocialcare@hounslow.gov.uk

 

General Advice

Kingston Youth Support Services

https://www.kingston.gov.uk/children-young-people-families

Richmond 

https://www.richmond.gov.uk/youth

 

Support & Advice by topic:

Addiction

Addiction Helper

Phone: 0800 044 8267

https://www.addictionhelper.com/

24/7

 

GamCare

Phone: 0808 8020 133

https://www.gamcare.org.uk/

24/7

Ad Fam

https://adfam.org.uk/

 

Anxiety/ Panic Attacks 

No Panic

Phone: 0330 606 1174

https://nopanic.org.uk/

10.00 – 22.00

 

Bullying 

Kidscape

Parent Advice line: 07496 682 785 (phone and WhatsApp)

https://www.kidscape.org.uk

 

Domestic Abuse and Violence

National Domestic Abuse Helpline

Phone: 0808 2000 247

 24/7

 

National Centre for Domestic Violence

Phone: 0844 8044 999

https://www.ncdv.org.uk/

 

Drugs 

Talk to Frank 

https://www.talktofrank.com/

 

Eating Disorders

Beat

Phone: 0808 801 0677

9am-12am Mon-Fri

4pm-12am Weekends & Bank Holidays

https://www.beateatingdisorders.org.uk/ 

 

Faith Based Support

Muslim Youth Helpline 

Every day 4pm-10pm

https://myh.org.uk/how-we-can-help/call-us/ 

 

Families in Prison

Phone: 0808 808 2003

Mon- Fri 9am-8pm

Sat & Stin 10am-3pm

https://www.prisonersfamilies.org/ 

 

Family Relationships & Parenting Support

Phone: 0808 8002222

Mon- Fri 9am-9pm

Sat & Sun 10am-3pm

 

Gender Diversity 

Mermaids

Monday, Tuesday, Thursday, Friday 9am-6pm

0808 801 0400

https://mermaidsuk.org.uk/

Grief

Cruse

Phone: 0808 808 1677

https://www.cruse.org.uk/

 

Saying Goodbye Project

Phone: 020 8547 1552

Email: info@kingstonbereavementservice.org.uk

https://www.kingstonbereavementservice.org.uk/

 

Good Grief Trust

Email: hello@thegoodgrieftrust.org

https://www.thegoodgrieftrust.org/

 

Winston’s Wish 

Helpline: 08088 020 021

Mon-Fri 8am and 8pm

E-mail: ask@winstonswish.org

https://www.winstonswish.org/ 

 

Sexual Identity

The Proud Trust

https://www.theproudtrust.org 

 

Proud Connections

Web Chat: Tues, Weds & Thursday 12pm-6pm

https://www.theproudtrust.org/proud-connections/

 

Mental Health

Mind

Info Line: 0300 123 3393

https://www.mind.org.uk/

Mon – Fri 0900 - 1800

 

Rethink

https://www.rethink.org/

Mon – Fri 1000 – 1300

 

Kooth:

(Access free, safe and anonymous support.)

https://www.kooth.com

 

Young Minds

Parents Advice Line: 0808 802 5544

https://youngminds.org.uk/

Mon – Fri 0930 - 1600

 

Childline

Phone: 0800 1111

www.childline.org.uk

24/7

 

NSPCC

Phone: 0808 800 5000

https://www.nspcc.org.uk/

 

Online Safety 

Please see our Online Safety & Gaming Support Page 

 

Parenting Support

Family Lives

https://www.familylives.org.uk/

 

Rape and Sexual Assault

Rape Crisis

Email: rcewinfo@rapecrisis.org.uk

https://rapecrisis.org.uk/

 

Sexual Health for Young People

Your Healthcare

Phone: 020 8339 4783 

Text: 07781 488019

Email:  contraception&sexualhealth@yourhealthcare.org

Off The Record Richmond

 

Self Harm

Self-Injury Support

https://www.selfinjurysupport.org.uk/

SelfharmUK

https://www.selfharm.co.uk/

 

Suicide prevention

HOPELINEUK (PAPYRUS)

Phone: 0800 068 4141 

Email: pat@papyrus-uk.org

Text: 07860039967

Mon – Sun 0900 - 2400 including Bank holidays

 

Samaritans

Phone: 116 123

Email: jo@samaritans.org

24/7

 

Young Carers

Kingston 

https://www.kingstoncarers.org.uk/young-carers/

Richmond

https://www.richmondcarers.org/services/services-for-young-carers/