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Safeguarding: External Support Services, Advice & Information for students & parents

At Malden Oaks, the wellbeing and safety of the students in our care is paramount.  To find out more about who our Designated Safeguarding Leads are, please visit this page.

If you are worried about your child, you should contact their form tutor in the first instance. You may also be able to find more information, advice and support below.

The following links also give more specific information:

Online Safety & Gaming Support 

Cyberbullying

If your child wants to report a concern or worry they have, they can do so here

If you would like to find out more about how to access Support Services through Achieving for Children's Single Point of Access (SPA), you can find them here 

 General Advice

Kingston Youth Support Services

https://www.kingston.gov.uk/children-young-people-families

Richmond

https://www.richmond.gov.uk/youth

 

Support & Advice by topic

 

Addiction

Addiction Helper

Phone: 0800 044 8267 (24/7)

www.addictionhelper.com

GamCare

Phone: 0808 8020 (24/7)

www.gamcare.org.uk

Ad Fam

www.adfam.org.uk

We Are With You

www.wearewithyou.org.uk

Anxiety/ Panic Attacks

No Panic

Phone: 0330 606 1174 (10.00-22.00)

www.nopanic.org.uk

Bullying

Kidscape

Parent Advice line: 07496 682 785 (phone and WhatsApp)

www.kidscape.org.uk

Domestic Abuse and Violence

National Domestic Abuse Helpline

Phone: 0808 2000 247 (24/7)

National Centre for Domestic Violence

Phone: 0844 8044 999

www.ncdv.org.uk

Drugs

Talk to Frank

www.talktofrank.com

Eating Disorders

Beat

Phone: 0808 801 0677

(9am-12am Mon-Fri, 4pm-12am Weekends & Bank Holidays)

https://www.beateatingdisorders.org.uk/

Faith Based Support

Muslim Youth Helpline

08088082008 (Every day 4pm-10pm)

https://myh.org.uk/how-we-can-help/call-us/

Families in Prison

Families in Prison

Phone: 0808 808 2003 (Mon- Fri 9am-8pm, Sat & Sun 10am-3pm)

https://www.prisonersfamilies.org/

Family Relationships & Parenting Support

Family Lives

Phone: 0808 8002222 (Mon- Fri 9am-9pm,Sat & Sun 10am-3pm)

http://www.familylives.org.uk/

 

Gender Diversity

Mermaids

0808 801 0400 (Monday, Tuesday, Thursday, Friday 9am-6pm)

https://mermaidsuk.org.uk/

Grief

Cruse

Phone: 0808 808 1677

https://www.cruse.org.uk/

Saying Goodbye Project

Phone: 020 8547 1552

Email: info@kingstonbereavementservice.org.uk

https://www.kingstonbereavementservice.org.uk/

Good Grief Trust

Email: hello@thegoodgrieftrust.org

https://www.thegoodgrieftrust.org/

 Winston’s Wish

Helpline: 08088 020 021(Mon-Fri 8am and 8pm)

E-mail: ask@winstonswish.org

https://www.winstonswish.org/

https://www.winstonswish.org

Sexual Identity

The Proud Trust

https://www.theproudtrust.org

Proud Connections

Web Chat: Tues, Weds & Thursday 12pm-6pm

https://www.theproudtrust.org/proud-connections/

Mental Health

Mind

Info Line: 0300 123 3393 (Mon – Fri 0900 - 1800

https://www.mind.org.uk/

Rethink

https://www.rethink.org/

Kooth

https://www.kooth.com

Young Minds

Parents Advice Line: 0808 802 5544 (Mon – Fri 0930 - 1600)

https://youngminds.org.uk/

Childline

Phone: 0800 1111

www.childline.org.uk

NSPCC

Phone: 0808 800 5000

https://www.nspcc.org.uk/

Rape and Sexual Assault

Rape Crisis

Email: rcewinfo@rapecrisis.org.uk

https://rapecrisis.org.uk/

Sexual Health for Young People

Your Healthcare

Phone: 020 8339 4783

Text: 07507205308

Email:  contraception&sexualhealth@yourhealthcare.org

Off the Record

020 8744 1644

Sexual Health Walk-In Service

Monday 3.00pm to 5.00pm

 

Counselling Service & Walk-in Information

Tuesday 2.00pm to 8.00pm

Wednesday 3.30pm to 8.00pm

Thursday 3.30pm to 8.00pm

Friday 2.30pm to 6.30pm

Saturday 10.00am to 12.00pm

 

https://otrtwickenham.com/

Self Harm

Self-Injury Support

https://www.selfinjurysupport.org.uk/

SelfharmUK

https://www.selfharm.co.uk/

Suicide prevention

PAPYRUS

Phone: 0800 068 4141

Email: pat@papyrus-uk.org

Text: 07860039967

https://www.papyrus-uk.org/

Samaritans

Phone: 116 123

Email: jo@samaritans.org

Young Carers

Kingston

https://www.kingstoncarers.org.uk/young-carers/

Richmond

https://www.richmondcarers.org/services/services-for-young-carers/